Why your business can’t stay behind on messaging apps
Don’t stay behind with your business and stay up-to-date with the trends. Read why messaging apps should be a part of your business strategy.
Integrating a live chat: a checklist
Guidance through the world of live chats. All you need to know about conversational platforms, check it out now and improve your customer service today!
Why free chatbot tools don’t work
What kind of chatbot do you want for your company? Analyzing the pros and cons of free and paid chatbot software. Find out more right away!
365 days of Watermelon: Mariëlle and Denise share what it’s like to be one in a Melon
Watermelon’s HR Manager Mariëlle and Head of Customer Success Denise have both worked at Watermelon for over a year. They’ve navigated the turbulent waters of life at a startup and are still more motivated than ever. We checked in with them to see how they got started, and why they continue to invest in growing with Team Watermelon.
How to prepare your customer service for the holidays
How do you get your customer service desk holiday-proof? Discover more about unique time-efficiency chatbots and technologies for your customer service now!
Chatbot: your digital colleague for over 50 years
Watermelon has grown enormously in a short period of time; we’ve experienced different phases both with regards to the company and to the market. A market where the chatbot was still ‘scary’ and relatively unknown, and a market full of enthusiasm about chatbots wherein companies wanted to try out new technology. This is the market that we’re dealing with right now. We are clearly one of The Netherland’s key players in the chatbot market. Our client base has grown enormously and we are active in almost every field in more than 30 countries. This gives us the chance to share some good examples of how our chatbots can be used, so we have compiled a number of interesting client case studies.
KPN X Watermelon: a collaboration
KPN chooses Watermelon as a partner in the world of chatbot technology. Watermelon has a customer-central software that enables you to build your own chatbot without needing to code. Besides that Watermelon uses personal Customer Success managers to provide their customers with the right guidance where needed. These reasons made a compelling case for KPN, that is why landed with the choice for Watermelon.
