watermelon
Chatbot: your digital colleague for over 50 years

Chatbot: your digital colleague for over 50 years

Watermelon has grown enormously in a short period of time; we’ve experienced different phases both with regards to the company and to the market. A market where the chatbot was still ‘scary’ and relatively unknown, and a market full of enthusiasm about chatbots wherein companies wanted to try out new technology. This is the market that we’re dealing with right now. We are clearly one of The Netherland’s key players in the chatbot market. Our client base has grown enormously and we are active in almost every field in more than 30 countries. This gives us the chance to share some good examples of how our chatbots can be used, so we have compiled a number of interesting client case studies.

KPN X Watermelon: a collaboration
  • News
  • 4 min reading

KPN X Watermelon: a collaboration

KPN chooses Watermelon as a partner in the world of chatbot technology. Watermelon has a customer-central software that enables you to build your own chatbot without needing to code. Besides that Watermelon uses personal Customer Success managers to provide their customers with the right guidance where needed. These reasons made a compelling case for KPN, that is why landed with the choice for Watermelon.

Why you should connect a chatbot to these 5 social channels

Why you should connect a chatbot to these 5 social channels

We can no longer deny it, social media channels are hot. New initiatives keep on coming everyday. A great customer service is available day and night and through multiple channels. This might result in the feeling that you are short of hands to serve all your customers on social media. This is not necessary! Read further if you want to find out how you can talk to all your customers on these social media channels.