Start successfully with the development and implementation of your Chatbots with these 4 tips!
The creation of a Chatbot comes with its own challenges. Read these 4 tips to successfully develop and implement your Chatbot!
Why you should connect a chatbot to these 5 social channels
We can no longer deny it, social media channels are hot. New initiatives keep on coming everyday. A great customer service is available day and night and through multiple channels. This might result in the feeling that you are short of hands to serve all your customers on social media. This is not necessary! Read further if you want to find out how you can talk to all your customers on these social media channels.
A chatbot is not personal? Think again!
Do you believe a chatbot is not a good addition to personal customer service? This is one of the biggest misconceptions when it comes to chatbots. Automation of customer service is actually a great solution for personal customer experience.
Why the customer is always king
Do the adages 'the customer is king' or 'the customer is always right' sound like nails on a chalkboard to you? On the one hand, they motivate you to offer your customer the best of the best, but on the other side you still need to listen politely even if the customer is actually wrong.
