Why you should connect a chatbot to these 5 social channels
We can no longer deny it, social media channels are hot. New initiatives keep on coming everyday. A great customer service...
Best practices
Everything you want to know about using chatbots can be found in the best practices category. We’ll explain the benefits of chatbots, what a successful implementation looks like and we will give you tips to get the results you desire with your chatbot.
A chatbot is not personal? Think again!
Do you believe a chatbot is not a good addition to personal customer service? This is one of the biggest misconceptions...
Why the customer is always king
Why the customer is always king Do the adages 'the customer is king' or 'the customer is always right' sound like nails on a chalkboard...
