Live chat vs chatbot: here’s how they’re different
Live chat and/or chatbot: we’ve realised this can be a tough choice to make. By understanding the technology you can decide...
Best practices
Everything you want to know about using chatbots can be found in the best practices category. We’ll explain the benefits of chatbots, what a successful implementation looks like and we will give you tips to get the results you desire with your chatbot.
How to generate more traffic to your chatbot
A chatbot can be a great asset for both your customer service as your sales team. Not only can your bot...
Start successfully with the development and implementation of your Chatbots with these 4 tips!
Every company sets different goals for their Chatbot and every bot looks differently, just like we humans do. The development and...
Why you should connect a chatbot to these 5 social channels
We can no longer deny it, social media channels are hot. New initiatives keep on coming everyday. A great customer service...
A chatbot is not personal? Think again!
Do you believe a chatbot is not a good addition to personal customer service? This is one of the biggest misconceptions...
Why the customer is always king
Why the customer is always king Do the adages 'the customer is king' or 'the customer is always right' sound like nails on a chalkboard...
