A Zapier chatbot: integrate all your apps
Zapier makes it possible to connect your chatbot with thousands of popular apps. This means your chatbot can help automate existing...
Best practices
Everything you want to know about using chatbots can be found in the best practices category. We’ll explain the benefits of chatbots, what a successful implementation looks like and we will give you tips to get the results you desire with your chatbot.
How do I set up a messenger chatbot?
Instant Messaging is the most preferred form of communication today: sending private messages to one another quickly and easily. Many brands...
How to automate customer contact
As a business or organisation, you almost can’t avoid it anymore: automating customer contact. Despite this being new to most only...
What is RPA and how can it help your customer service teams?
RPA is a very commonly used term today. Leveraging RPA means businesses can automate many manual tasks, and thus optimise business...
Live chat vs chatbot: here’s how they’re different
Live chat and/or chatbot: we’ve realised this can be a tough choice to make. By understanding the technology you can decide...
How to generate more traffic to your chatbot
A chatbot can be a great asset for both your customer service as your sales team. Not only can your bot...
Start successfully with the development and implementation of your Chatbots with these 4 tips!
Every company sets different goals for their Chatbot and every bot looks differently, just like we humans do. The development and...
