A chatbot on your website
Chatbots can be found on more and more websites. They take on a number of useful roles both on stage and...
Best practices
Everything you want to know about using chatbots can be found in the best practices category. We’ll explain the benefits of chatbots, what a successful implementation looks like and we will give you tips to get the results you desire with your chatbot.
Want to automate your customer service? Here’s how!
Today automation more often the rule, not the exception. The extent to which everyday interactions are automated might surprise you: from...
A Zapier chatbot: integrate all your apps
Zapier makes it possible to connect your chatbot with thousands of popular apps. This means your chatbot can help automate existing...
How do I set up a messenger chatbot?
Instant Messaging is the most preferred form of communication today: sending private messages to one another quickly and easily. Many brands...
How to automate customer contact
As a business or organisation, you almost can’t avoid it anymore: automating customer contact. Despite this being new to most only...
What is RPA and how can it help your customer service teams?
RPA is a very commonly used term today. Leveraging RPA means businesses can automate many manual tasks, and thus optimise business...
Live chat vs chatbot: here’s how they’re different
Live chat and/or chatbot: we’ve realised this can be a tough choice to make. By understanding the technology you can decide...
