Want to automate your customer service? Here’s how!
Today automation more often the rule, not the exception. The extent to which everyday interactions are automated might surprise you: from...
Everything you want to know about using chatbots can be found in the best practices category. We’ll explain the benefits of chatbots, what a successful implementation looks like and we will give you tips to get the results you desire with your chatbot.
Today automation more often the rule, not the exception. The extent to which everyday interactions are automated might surprise you: from...
Zapier makes it possible to connect your chatbot with thousands of popular apps. This means your chatbot can help automate existing...
Instant Messaging is the most preferred form of communication today: sending private messages to one another quickly and easily. Many brands...
As a business or organisation, you almost can’t avoid it anymore: automating customer contact. Despite this being new to most only...
RPA is a very commonly used term today. Leveraging RPA means businesses can automate many manual tasks, and thus optimise business...
Live chat and/or chatbot: we’ve realised this can be a tough choice to make. By understanding the technology you can decide...
A chatbot can be a great asset for both your customer service as your sales team. Not only can your bot...