Improve your reachability with a chatbot!
You know the feeling… you log on first thing on Monday morning, open up your email and find a pile of...
Best practices
Everything you want to know about using chatbots can be found in the best practices category. We’ll explain the benefits of chatbots, what a successful implementation looks like and we will give you tips to get the results you desire with your chatbot.
Increase your level of automation with integrations
Chatbots are now a vital part of any customer service team. Not only did the search volume for “chatbots” drastically increase...
How do you build a customer profile for e-Commerce?
Do you really know who your customer is? The answer to this question is the silver bullet to success. Businesses that...
What does the future hold for customer service?
Through decades past, customer service centres have started popping up everywhere. The telephone proved to be a very successful way to...
Reduce the costs of customer service in 6 steps
Businesses aren’t typically cutting budgets for customer service just because they want to. Research has shown that building a good relationship...
Focus on your digital customer contact
There’s been a growth spurt in the digital world of customer service, thanks to everything that’s happened over the last two...
Everything you need to know about a chatbot!
Do you remember Chatman? The Hi chatbot, that worked super fast with MSN? If you don’t remember the chatbot, maybe you...
