How to use a chatbot as a marketing tool
When you think of a chatbot, you probably immediately think of customer service. And this is logical, because chatbots have been...
How to use a chatbot as a sales tool
In most companies, the sales team still consists of human employees only. But over the years, we see that this is...
Improve your reachability with a chatbot!
You know the feeling… you log on first thing on Monday morning, open up your email and find a pile of...
Increase your level of automation with integrations for your chatbot!
Chatbots are now a vital part of any customer service team. Not only did the search volume for “chatbots” drastically increase...
How do you build customer profiles for your e-Commerce company?
Do you really know who your customer is? The answer to this question is the silver bullet to success. Businesses that...
What does the future hold for customer service?
Through decades past, customer service centres have started popping up everywhere. The telephone proved to be a very successful way to...
Reduce the costs of customer service in 6 steps
Businesses aren’t typically cutting budgets for customer service just because they want to. Research has shown that building a good relationship...
